Neighborhood Partnership Housing Services has teamed up with Freddie Mac to open the NPHS Freddie Mac Borrower Help Center. We provide assistance to struggling homeowners with Freddie Mac-owned mortgages to help keep them in their homes, whenever possible.

Now, as a result of the improving economy and more interest in pursuing homeownership, our Freddie Mac Borrower Help Center has expanded to offer prepurchase homebuyer education as well as financial literacy using tools such as the Freddie Mac CreditSmart® curriculum to help potential homeowners achieve successful and sustainable homeownership.

Avoiding Foreclosure

If you are behind on your monthly bills, including your mortgage, our Freddie Mac Borrower Help Center offers free, confidential financial counseling assistance through HUD-approved counselors, either in person or on the telephone.

During these free sessions, your counselor will:

  • Review your current income, living expenses, savings, and debts;
  • Help you understand your options and possible solutions to your financial challenges; and
  • Assess your options for avoiding foreclosure, which could include a loan modification available under the federal Making Home Affordable program or another borrower assistance program.

Does Freddie Mac own your mortgage?  Click here to find out.

Preparing for Homeownership

If you are pursuing homeownership, our Freddie Mac Borrower Help Center offers free prepurchase homebuyer education as well as financial literacy tools, such as the Freddie Mac CreditSmart® curriculum, to assist you in your path toward successful and sustainable homeownership.

This free education experience includes:

  • Utilizing the Freddie Mac CreditSmart® educational curriculum to build important financial skills such as money management, credit, and responsible homeownership.
  • Learning the steps to sustainable homeownership through workshops and one-on-one counseling.
  • Comparing the affordable features of various mortgage products – including lower mortgage payments.
  • Getting Information on down payment and closing cost assistance programs in their area.

Call our Borrower Help Center  today to set up a free appointment with a HUD-approved counselor.  There is no obligation for you to take any action after your session.  Contact us at:

Neighborhood Partnership Housing Services
9551 Pittsburgh Ave.
Rancho Cucamonga, CA 91730
(909) 988-5979
Monday through Friday, 8am-5pm

Get Prepared

Being prepared will help your counselor better understand your financial position so he or she can assess possible options for you.  When you meet with your counselor, please bring the following documents with you:

  • Most recent pay stubs and most recent tax return.
  • Most recent bank statements.
  • Credit card bills.
  • Your monthly mortgage statement.
  • Any utility bills and car payments.
  • You should also fill out a Uniform Borrower Assistance Form, available in English or Spanish.  This form will help you organize your financial information.  Your counselor can also help you fill out this form.

710 Form-Click Here

For more information on avoiding foreclosure, visit the Freddie Mac website at:

Borrower Help Center/Network Online Fact Sheet

Directory of Borrower Help Centers and Network