See below for current career openings at NPHS
Housing Rehabilitation Project Coordinator
SUMMARY
Neighborhood Partnership Housing Services (NPHS) is a community development organization that fosters equitable communities. We achieve this mission by creating innovative housing and economic solutions that enhance the overall well-being of individuals, strengthen neighborhoods, promote job opportunities, and bolster climate resilience. NPHS embraces a holistic approach to community and economic development, meticulously designing and implementing innovative programs, products, services, and social enterprises that prioritize the needs of our communities.
NPHS is seeking a highly organized and mission-driven Housing Rehabilitation Project Coordinator to support and grow the organization’s funding and marketing efforts. NPHS has a track record of offering to community Homeowners various Owner-Occupied Rehab programs. These OOR programs are in partnership with local municipalities and state and federal funding programs. NPHS is an affordable housing developer in the Inland Empire that specializes in acquiring, rehabbing, and selling affordable
housing properties to low-to-moderate income homebuyers. The Housing Rehabilitation Project Coordinator will report directly to the Director of Housing Rehabilitation.
Responsibilities:
- Assist in increasing the number of clients that we are helping in all Owner Occupied (OOR) Rehab
- Programs by managing client intake applications and files.
- Assist in communicating with clients on the intake process and ensure all files are managed professionally.
- Assist with preparing all required documentation for bid walks (i.e., Scope of Work, Termite Reports, Lead)
- Assist In scheduling the appointments and signings for loan documents.
- Assist and participate in audit review and inquiries pertaining to files managed and comply with audit requests by City staff and HUD representatives on as needed basis.
- Assist and monitor and update OOR project matrix as it pertains to OOR programs As needed.
- Other duties as assigned.
Required Qualifications
- Exceptional writing and verbal communication skills
- Strong computer skills including Microsoft Office suite and Excel
- Capacity to simultaneously work on multiple tasks and projects and to set priorities necessary to managing a multifaceted workload
- Collaborate with other team members to meet departmental goals
- Knowledge of OOR programs and guidelines and pre-qualification methods
- Ability to work independently
Education Requirements:
A minimum of two years of college and/or a demonstrated track record of three years in a rehabilitation coordinator role, preferably related to housing rehabilitation and assisting project managers.
Work Schedule:
Forty hours; Monday – Friday 8:00 a.m. – 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings.
Compensation:
Annual salary range: $50,000 – $60,000 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees’ financial well-being and security.
How to Apply:
Please submit a resume with a cover letter to careers@nphsinc.org. Resumes without a cover letter will not be considered.
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Homebuyer Development Specialist
SUMMARY:
Neighborhood Partnership Housing Services (NPHS) is a community development organization with a mission to build equitable communities by creating innovative housing and economic solutions that advance the well-being of people, the vitality of neighborhoods, the creation of jobs, and the sustainability of the environment. We further our mission by applying a holistic approach to community and economic development by methodically engineering innovative programs, products, services, and social enterprises that are customer-centric and interconnected to successfully create meaningful impact and transformational change in our communities.
NPHS’ seeks an innovative and adaptable Homebuyer Development Specialist to join our team of entrepreneurs and innovators. Our ideal candidate is proactive, detail-oriented, and technology-minded, with experience in housing counseling.
Position Overview:
The Homebuyer Development Specialist supports NPHS’ Homeownership Development and Preservation programs by providing administrative support, direct client services, housing counseling and related functions. This position is responsible for assisting clients through the homebuying and foreclosure prevention process, conducting intake and financial evaluations, educating clients about available programs, and supporting the organization’s homebuyer outreach and reporting activities. This position reports directly to the Director of Homeownership Development and Preservation and plays a key role in supporting HUD-certified housing counseling and community wealth building initiatives.
Responsibilities:
Client Services & Counseling
- Conduct preliminary interviews with new and existing clients and assist them with completing intake and registration packets in both English and Spanish.
- Provide comprehensive one-on-one counseling in areas such as pre-purchase readiness, foreclosure prevention, budgeting, credit repair, and down payment assistance.
- Review and analyze clients’ financial status, credit reports, and housing needs to determine mortgage readiness and provide sustainable strategies.
- Assist clients in exploring affordable loan options, workout plans, loss mitigation options, and loan modifications.
- Develop action plans and budgets in collaboration with clients to support their financial goals.
- Support reverse mortgage (HECM) counseling and ensure files are organized and compliant monthly.
Administrative & Program Coordination
- Provide administrative support to HUD-certified counselors and program staff to maintain workflow.
- Enter and manage client data in client management systems (such as Salesforce), maintaining accurate, HUD-compliant files (hard and electronic).
- Assist with quarterly and ad hoc reporting to ensure program compliance with HUD, NeighborWorks America, and BALANCE requirements.
- Help coordinate and facilitate Community Wealth Building programs, Homebuyer Orientations, and offsite and onsite workshops—sometimes during evenings or weekends.
- Support the organization and filing of department records; assist with annual file maintenance and shredding.
- Provide support when staff members are absent to ensure continuity of service and maintain excellent customer service.
- Outreach & Communication
- Serve as the first point of contact for clients, providing outstanding customer service and assisting with front desk coverage and phone inquiries.
- Participate in community events, housing fairs, and neighborhood outreach to promote homeownership and financial wellness services.
- Work collaboratively with other departments and staff to ensure the smooth flow of information and services.
Qualifications:
- Knowledge of real estate, mortgage lending, or housing counseling is a plus.
- Strong skills in Microsoft Office (Outlook, Excel, Word, PowerPoint); CRM experience is a plus.
- Ability to prioritize multiple tasks, manage time effectively, and maintain detailed records.
- Strong communication, writing, and interpersonal skills.
Required:
- Bilingual (English and Spanish).
- Current HUD Housing Counseling Certification (or obtain within 60 days).
- HECM (Home Equity Conversion Mortgage) certification. If the candidate does not currently hold a HECM certification, it must be obtained within 6 months of hire.
Education Requirements:
A minimum of two years of college education and/or a demonstrated track record of three years in office administration demonstrating proficiency in customer service, computer operations, verbal and written communication, is required.
Work Schedule:
Forty hours; Monday – Friday 8:00 a.m. – 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings.
Compensation:
Hourly salary range: $26.44 – 28.80 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees’ financial well-being and security.
How to Apply:
Please submit a resume with a cover letter to careers@nphsinc.org. Resumes without a cover letter will not be considered.
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Community Lending Specialist
SUMMARY:
Neighborhood Partnership Housing Services (NPHS) is a community development organization with a mission to build equitable communities by creating innovative housing and economic solutions that advance the well-being of people, the vitality of neighborhoods, the creation of jobs, and the sustainability of the environment. We further our mission by applying a holistic approach to community and economic development by methodically engineering innovative programs, products, services, and social enterprises that are customer-centric and interconnected to successfully create meaningful impact and transformational change in our communities.
NPHS is looking for a self-motivated individual with a passion for assisting families in achieving their homeownership goals. The primary responsibility of the Community Lending Specialist is to review and determine outcomes for loan applications submitted for review. The Community Lending Specialist will be required to have a comprehensive understanding of all NPHS loan programs and services. The position will involve daily interaction with interested lenders, applicants, community partners, and current borrowers to assist with program questions, submission of paperwork, community outreach efforts, and file review.
Responsibilities:
The below statements are intended to describe the general nature and scope of work performed by this position. This is not a complete listing of all required responsibilities, duties, and skills.
- Provides a comprehensive understanding of NPHS’ loan programs and services to interested applicants, lenders, community partners, and NPHS staff.
- Works with program participating lenders and applicants to collect a complete file for review.
- Reviews loan application submissions for various down payment assistance, home improvement loans, small business loans, and other loan programs as needed.
- Determines applicant income, debt to income ratios, and overall eligibility for various NPHS loan programs in accordance to program guidelines.
- Informs applicants and lenders of file decisions.
- Processes and reviews external City loan program applications that are administered by NPHS.
- Provides occasional education and community outreach regarding NPHS’ programs and services. This includes facilitating both in person and virtual off-site and onsite education workshops on evenings and weekends as needed.
- Processes loan applications submitted for review to appropriate staff.
- Creates and maintains accurate hard copy and electronic files for each client, including all necessary and required forms and documentation in compliance with program requirements.
- Assists in coordinating and conducting lender training events to increase NPHS’ Community impact.
- Assists in preparing department reports and ensures ongoing recordkeeping is in compliance with NeighborWorks of America and Housing and Urban Development (HUD) filing guidelines.
- Prepares loan documents and coordinates closings with escrow.
- Other duties as assigned.
Required Qualifications:
- Lending experience required. Must have substantial experience in mortgage lending and/or homeownership counseling strategies and programs; knowledge of lending laws and regulations; knowledge of various down payment assistance opportunities available to low-income, first-time homebuyers and experience in successfully assessing and qualifying clients for FHA and Conventional loan products; community-based non-profit experience.
- NMLS Mortgage Loan Originators License Required
- Must be comfortable with public speaking.
- Excellent computer, communication and writing skills.
- This position will require the job duties to be performed in person at NPHS’ offices.
- NMLS licensed individuals are a plus.
- Experience working with loan origination software a plus.
- Experience with client management software a plus.
- Spanish speaking.
Work Schedule:
Forty hours; Monday – Friday 8:00 a.m. – 5:00 p.m. Evenings and weekend work may be required.
Compensation and Benefits:
Annual base salary range: $50,000 – $60,000 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees’ financial well-being and security.
Salary adjustment for obtaining a Mortgage Lending Origination (MLO) license will be effective upon completing the licensure process. Continued eligibility for the salary adjustment will be contingent upon maintaining an active and in-good-standing MLO license. Failure to renew or maintain the license will result in the immediate revocation of the salary adjustment.
How to Apply:
Please submit a resume with a cover letter to careers@nphsinc.org. Resumes without a cover letter will not be considered.
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Equal Opportunity Employer
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. NPHS’ non-discriminatory and equal opportunity policies apply to all prospective and current employees, as well as contractors and visitors, who may be vulnerable to discriminatory treatment due to certain physical characteristics, beliefs, preferences, orientations or any other traits that make unique and respected individuals.