See below for current career openings at NPHS
Director of Community Lending and Investment
SUMMARY:
Neighborhood Partnership Housing Services (NPHS) is a community development organization with a mission to build equitable communities by creating innovative housing and economic solutions that advance the well-being of people, the vitality of neighborhoods, the creation of jobs, and the sustainability of the environment. We further our mission by applying a holistic approach to community and economic development by methodically engineering innovative programs, products, services, and social enterprises that are customer-centric and interconnected to successfully create meaningful impact and transformational change in our communities.
NPHS’ seeks an innovative and adaptable Director of Community Lending and Investment to join our team of entrepreneurs and innovators. Our ideal candidate is flexible, entrepreneurial, and technology-minded, with experience in CDFI lending.
Position Overview:
Under the direction of the Chief Business Officer, the Director of Community Lending and Investment will play a key role in expanding access to capital for underserved communities, partnering with local stakeholders, and driving innovative lending solutions.
Responsibilities:
Lending Operations:
- Oversee all lending activities, including loan origination, underwriting, processing, and servicing.
- Ensure compliance with regulatory requirements and internal policies.
- Manage and grow a diverse loan portfolio, focusing on affordable housing, and community development.
- Oversee credit analysis, risk assessment, and decision-making processes for loan approvals.
Loan Product Development:
- Design and implement new loan products tailored to meet the needs of underserved communities and address emerging market trends.
- Collaborate with community partners and stakeholders to develop innovative financial solutions that support affordable housing, small businesses, and economic development.
CDFI Lending:
- Leverage CDFI funding and grants to drive impact-driven lending initiatives.
- Work closely with financial institutions, government agencies, and investors to secure additional capital for community investment programs.
- Stay informed of changes in CDFI regulations and ensure the organization remains in compliance.
Strategic Leadership:
- Develop and execute long-term strategies for growth and sustainability of NPHS’s lending programs.
- Provide leadership in the development of new investment partnerships, including public and private funding opportunities.
- Build and maintain strong relationships with community stakeholders, government agencies, financial institutions, and philanthropic organizations.
- Lead, mentor, and develop a high-performing lending and investment team.
- Promote a culture of accountability, collaboration, and continuous improvement within the department.
Data & Reporting:
- Monitor and report on key performance indicators, ensuring accurate and timely submission of reports to stakeholders.
- Analyze trends and performance data to identify opportunities for growth and risk mitigation.
Required Qualifications:
- Minimum of 7-10 years of experience in lending, specifically in underwriting, loan product development, portfolio management, and community investment.
- At least 3 years of experience in a leadership role within a financial institution, CDFI, or community development organization.
- Proven experience managing loan portfolios with a focus on community development and affordable housing.
- Demonstrated success in developing and implementing new loan products that meet the needs of underserved communities.
Education Requirements:
A creative person with a Bachelor’s degree from an accredited college or university in Public or Business Administration, Finance, Economics, Mathematics or a closely related field is required. Master’s degree or relevant certification (e.g., CDFI Certification) is preferred.
Work Schedule:
Forty hours; Monday – Friday 8:00 a.m. – 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings.
Compensation:
Annual base salary range: $110,000 – $120,000 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees’ financial well-being and security.
How to Apply:
Please submit a resume with a cover letter to careers@nphsinc.org. Resumes without a cover letter will not be considered.
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Housing Rehabilitation Project Coordinator
SUMMARY
Neighborhood Partnership Housing Services (NPHS) is a community development organization that fosters equitable communities. We achieve this mission by creating innovative housing and economic solutions that enhance the overall well-being of individuals, strengthen neighborhoods, promote job opportunities, and bolster climate resilience. NPHS embraces a holistic approach to community and economic development, meticulously designing and implementing innovative programs, products, services, and social enterprises that prioritize the needs of our communities.
NPHS is seeking a highly organized and mission-driven Housing Rehabilitation Project Coordinator to support and grow the organization’s funding and marketing efforts. NPHS has a track record of offering to community Homeowners various Owner-Occupied Rehab programs. These OOR programs are in partnership with local municipalities and state and federal funding programs. NPHS is an affordable housing developer in the Inland Empire that specializes in acquiring, rehabbing, and selling affordable
housing properties to low-to-moderate income homebuyers. The Housing Rehabilitation Project Coordinator will report directly to the Director of Housing Rehabilitation.
Responsibilities:
- Assist in increasing the number of clients that we are helping in all Owner Occupied (OOR) Rehab
- Programs by managing client intake applications and files.
- Assist in communicating with clients on the intake process and ensure all files are managed professionally.
- Assist with preparing all required documentation for bid walks (i.e., Scope of Work, Termite Reports, Lead)
- Assist In scheduling the appointments and signings for loan documents.
- Assist and participate in audit review and inquiries pertaining to files managed and comply with audit requests by City staff and HUD representatives on as needed basis.
- Assist and monitor and update OOR project matrix as it pertains to OOR programs As needed.
- Other duties as assigned.
Required Qualifications
- Exceptional writing and verbal communication skills
- Strong computer skills including Microsoft Office suite and Excel
- Capacity to simultaneously work on multiple tasks and projects and to set priorities necessary to managing a multifaceted workload
- Collaborate with other team members to meet departmental goals
- Knowledge of OOR programs and guidelines and pre-qualification methods
- Ability to work independently
Education Requirements:
A minimum of two years of college and/or a demonstrated track record of three years in a rehabilitation coordinator role, preferably related to housing rehabilitation and assisting project managers.
Work Schedule:
Forty hours; Monday – Friday 8:00 a.m. – 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings.
Compensation:
Annual salary range: $50,000 – $60,000 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees’ financial well-being and security.
How to Apply:
Please submit a resume with a cover letter to careers@nphsinc.org. Resumes without a cover letter will not be considered.
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Manufactured Housing Program Manager
SUMMARY
Neighborhood Partnership Housing Services (NPHS) is a community development organization that fosters equitable communities. We achieve this mission by creating innovative housing and economic solutions that enhance the overall well-being of individuals, strengthen neighborhoods, promote job opportunities, and bolster climate resilience. NPHS embraces a holistic approach to community and economic development, meticulously designing and implementing innovative programs, products, services, and social enterprises that prioritize the needs of our communities.
Homes by NPHS LLC, an affiliate of NPHS, is a social enterprise that supplies affordable, high-quality factory-built homes of all sizes to developers, manufactured housing communities, homeowners, and other stakeholders. By leveraging factory-built technology, Homes by NPHS helps scale the production of affordable single-family homes and ADUs, supporting local revitalization efforts by replacing dilapidated housing and reducing development costs.
We are seeking an innovative and adaptable Manufactured Housing Program Manager (MHPM) to help lead and expand this social enterprise. Reporting to the Chief Business Officer, the MHPM will manage all aspects of the manufactured housing program, working closely with team members to drive growth and impact. The ideal candidate is flexible, entrepreneurial, and technology-minded, with strong knowledge of affordable housing and both onsite and factory-built construction methods.
Responsibilities:
Program Management & Operations
- Manage and grow all aspects of the organization’s manufactured housing programs and services.
- Manage the entire service delivery process, including writing and processing purchase orders, submitting orders to manufacturers, ensuring homes are built to customer specifications, and coordinating timely delivery with vendors.
- Facilitate the overall flow of paperwork required for new home orders and purchases.
- Review submitted quotes from plants to ensure pricing and home specifications meet organizational standards.
- Routine communication with plants to ensure receipt of quotes, offline dates, and new floorplans, and to ensure prompt delivery of homes.
- Manage relationships/agreements with external vendors.
- Manage procurement: periodically review, research, recommend, and oversee contract services, including vendor negotiations.
- Ensure that emerging policy and innovations inform Homes by NPHS’s work in the manufactured housing field.
- Perform other duties or special projects as assigned.
Design & Development Support
- Work with customers to layout manufactured home designs for their developments and provide cost estimates.
- Review draft sets of plans and collaborate with design teams on revisions to meet design standards and budget, and obtain building permits for projects.
- Work with plants to request and implement new floorplans or modifications to existing ones.
- Evaluate the feasibility of development opportunities in conjunction with the development team.
- Work with team members to identify municipal affordable housing opportunities and respond to RFPs.
Sales & Marketing
- Develop, refine, and execute a strategic sales and marketing plan to increase orders of manufactured home units.
- Initiate manufactured home sales and marketing activities (calls, emails, online postings, face-to-face meetings) to identify and engage prospective new customers and partners.
- Conduct presentations to a broad range of stakeholders to increase the purchase and delivery of manufactured homes.
- Achieve department and strategic plan production goals.
- Protect the Homes by NPHS branding and assets by maintaining a high level of integrity throughout the sales process.
Relationship Management
- Develop and foster productive relationships with plants and manufacturers of factory-built housing.
- Proactively establish and maintain relationships with nonprofit and for-profit developers, manufactured housing communities, homeowners, and landowners to increase orders and sales.
- Maintain customer files and provide timely follow-up with prospective buyers via CRM system.
Teamwork & Collaboration
- Work collaboratively with all company functions, demonstrating a commitment to team involvement and continuous improvement across operations, customer service, marketing, and sales.
- Participate in all required business travel.
Preferred Qualifications
- Experience developing and maintaining relationships with governmental agencies, nonprofits, developers, and community stakeholders.
- Familiarity with housing policies, funding sources, and affordable housing programs.
- Proven ability to conceptualize, strategize, and implement innovative approaches to housing initiatives.
- Experience delivering presentations and engaging with the public in community or professional settings.
- Prior experience working in a mission-driven or nonprofit organization.
Education Requirements:
A minimum of two years of college and/or a demonstrated track record of three years in a project management role, preferably related to housing development.
Work Schedule:
Forty hours; Monday – Friday 8:00 a.m. – 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings.
Compensation:
Annual salary range: $75,000 – $85,000 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees’ financial well-being and security.
How to Apply:
Please submit a resume with a cover letter to careers@nphsinc.org. Resumes without a cover letter will not be considered.
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Administrative Support Associate
SUMMARY
Neighborhood Partnership Housing Services (NPHS) is a community development organization with a mission to build equitable communities by creating innovative housing and economic solutions that advance the well-being of people, the vitality of neighborhoods, the creation of jobs, and the sustainability of the environment. We further our mission by applying a holistic approach to community and economic development by methodically engineering innovative programs, products, services, and social enterprises that are customer-centric and interconnected to successfully create meaningful impact and transformational change in our communities.
The ideal candidate will be proactive, detail-oriented, and highly adaptable, with strong communication skills and the ability to anticipate the needs of leadership. This position also requires staying informed about current housing guidelines and industry trends to better support the organization’s mission and goals.
Position Overview:
Under the direction of the Director of Operations, the Administrative Support Associate will provide high-level administrative and communicative support to all members of the C-Suite, including the CEO, CFO, CBO, and CIO. This role requires exceptional organizational skills, discretion, and the ability to manage multiple priorities in a fast-paced environment. The Administrative Support Associate will act as a central point of coordination for executive schedules, communications, and relationships with key stakeholders, both internal and external.
Responsibilities:
Executive Support
- Manage complex calendars for all C-level executives, scheduling meetings, appointments, and travel arrangements.
- Prioritize and coordinate meeting requests, ensuring executives are well-prepared with agendas, materials, and background information.
- Draft, edit, and proofread correspondence, reports, presentations, and other communications.
- Track action items and deadlines to ensure timely completion. Meticulously input client data into databases, maintaining accuracy and performing other data entry tasks to maintain accurate records and support organizational processes.
- Build and maintain strong relationships with external stakeholders to support organizational initiatives.
- Respond to incoming correspondence to the organization and support relationship management with vendors and businesses that provide services to the organization.
- Represent the organization in a professional and diplomatic manner at all times.
Board of Directors Support
- Schedule Board of Directors meetings and ensure compliance with organizational bylaws and requirements.
- Draft, review, and distribute board meeting agendas and materials.
- Record, transcribe, and distribute accurate meeting minutes.
- Maintain communication with board members regarding meetings, action items, and organizational updates.
- Support the execution of board resolutions and ensure follow-up on approved actions
Required Qualifications
- Minimum of 2 years of experience in an executive administrative role, preferably supporting multiple senior leaders.
- Strong organizational skills with proven ability to manage multiple priorities under tight deadlines.
- Excellent written and verbal communication skills.
- High level of discretion and integrity in handling confidential information.
- Strong interpersonal skills and the ability to build rapport with diverse stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms (Zoom, Teams).
Education Requirements:
A minimum of two years of college education and/or a demonstrated track record of three years in office administration demonstrating proficiency in customer service, computer operations, verbal and written communication, is required.
Work Schedule:
Forty hours; Monday – Friday 8:00 a.m. – 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings.
Compensation:
Hourly salary range: $22 – 26 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees’ financial well-being and security.
How to Apply:
Please submit a resume with a cover letter to careers@nphsinc.org. Resumes without a cover letter will not be considered.
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
HUD Counselor
SUMMARY
Neighborhood Partnership Housing Services (NPHS) is a community development organization with a mission to build equitable communities by creating innovative housing and economic solutions that advance the well-being of people, the vitality of neighborhoods, the creation of jobs, and the sustainability of the environment. We further our mission by applying a holistic approach to community and economic development by methodically engineering innovative programs, products, services, and social enterprises that are customer-centric and interconnected to successfully create meaningful impact and transformational change in our communities.
NPHS’ seeks an innovative and adaptable Homebuyer Development Specialist to join our team of entrepreneurs and innovators. Our ideal candidate is proactive, detail-oriented, and technology-minded, with experience in housing counseling.
Position Overview:
The Homebuyer Development Specialist supports NPHS’ Homeownership Development and Preservation programs by providing administrative support, direct client services, housing counseling and related functions. This position is responsible for assisting clients through the homebuying and foreclosure prevention process, conducting intake and financial evaluations, educating clients about available programs, and supporting the organization’s homebuyer outreach and reporting activities. This position reports directly to the Director of Homeownership Development and Preservation and plays a key role in supporting HUD-certified housing counseling and community wealth-building initiatives.
Responsibilities:
Client Services & Counseling
- Conduct preliminary interviews with new and existing clients and assist them with completing intake and registration packets in both English and Spanish.
- Provide comprehensive one-on-one counseling in areas such as pre-purchase readiness, foreclosure prevention, budgeting, credit repair, and down payment assistance.
- Review and analyze clients’ financial status, credit reports, and housing needs to determine mortgage readiness and provide sustainable strategies.
- Assist clients in exploring affordable loan options, workout plans, loss mitigation options, and loan modifications.
- Develop action plans and budgets in collaboration with clients to support their financial goals.
- Support reverse mortgage (HECM) counseling and ensure files are organized and compliant monthly.
Administrative & Program Coordination
- Provide administrative support to HUD-certified counselors and program staff to maintain workflow.
- Enter and manage client data in client management systems (such as Salesforce), maintaining accurate, HUD-compliant files (hard and electronic).
- Assist with quarterly and ad hoc reporting to ensure program compliance with HUD, NeighborWorks America, and BALANCE requirements.
- Help coordinate and facilitate Community Wealth Building programs, Homebuyer Orientations, and offsite and onsite workshops—sometimes during evenings or weekends.
- Support the organization and filing of department records; assist with annual file maintenance and shredding.
- Provide support when staff members are absent to ensure continuity of service and maintain excellent customer service.
Outreach & Communication
- Serve as the first point of contact for clients, providing outstanding customer service and assisting with front desk coverage and phone inquiries.
- Participate in community events, housing fairs, and neighborhood outreach to promote homeownership and financial wellness services.
- Work collaboratively with other departments and staff to ensure the smooth flow of information and services.
Qualifications:
- Knowledge of real estate, mortgage lending, or housing counseling is a plus.
- Strong skills in Microsoft Office (Outlook, Excel, Word, PowerPoint); CRM experience is a plus.
- Ability to prioritize multiple tasks, manage time effectively, and maintain detailed records.
- Strong communication, writing, and interpersonal skills.
Required:
- Bilingual (English and Spanish).
- Current HUD Housing Counseling Certification (or obtain within 60 days).
- HECM (Home Equity Conversion Mortgage) certification. If the candidate does not currently hold a HECM certification, it must be obtained within 6 months of hire.
Education Requirements:
A minimum of two years of college education and/or a demonstrated track record of three years in office administration demonstrating proficiency in customer service, computer operations, verbal and written communication, is required.
Work Schedule:
Forty hours; Monday – Friday 8:00 a.m. – 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings.
Compensation:
Hourly salary range: $24 – 26.44 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees’ financial well-being and security.
How to Apply:
Please submit a resume with a cover letter to careers@nphsinc.org. Resumes without a cover letter will not be considered.
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Equal Opportunity Employer
NPHS is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. NPHS’ non-discriminatory and equal opportunity policies apply to all prospective and current employees, as well as contractors and visitors, who may be vulnerable to discriminatory treatment due to certain physical characteristics, beliefs, preferences, orientations or any other traits that make unique and respected individuals.